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30-Day Return Policy

You have 30 days from delivery to request a return. Items must be unworn, unwashed, with tags, in original packaging.

Contact: contact@maden365.com

Damages & Issues

Inspect on arrival. Contact us if defective, damaged, or incorrect.

Non-Returnable

• Perishables, flowers, plants
• Custom / personalized items
• Personal care products
• Hazardous / flammable goods
• Sale items & gift cards

Exchanges

Submit a return, then place a new order once approved.

EU 14-Day Cooling-Off

EU orders can be cancelled within 14 days, no reason needed.

Refunds

Approved refunds go to your original payment method within 10 business days.