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Last updated: June 2026

This Privacy Policy explains how MADEN collects, uses, shares, and protects your Personal Information when you visit or make a purchase from https://www.maden365.com.

Contact

If you have questions, need more information, or would like to make a privacy-related request or complaint, please email contact@maden365.com. For general questions about your order, you can also use the live chat in the bottom-right corner of any page.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interactions with the Site, and the information necessary to process your orders. "Personal Information" means information that can identify an individual. We collect the following categories:

A. Device Information

Purpose: load the Site properly, conduct analytics and optimize performance, and prevent fraud.

Source: collected automatically using cookies, log files, web beacons, tags, and pixels.

Shared with: Shopify (store hosting and analytics), Google Analytics, Meta Pixel (Facebook/Instagram Ads), TikTok Pixel, Pinterest Tag, and Klaviyo (email marketing analytics).

Data collected: browser version, IP address, time zone, cookies and tracking identifiers, pages and products viewed, search terms, site interaction data, device type, and operating system.

B. Order Information

Purpose: process and fulfill orders, verify payment, arrange shipping, provide invoices and order confirmations, communicate with you, screen for fraud, and send marketing (with your consent).

Source: collected directly from you during checkout.

Shared with: Shopify, payment processors (Visa, MasterCard, PayPal, Shop Pay, Apple Pay, Google Pay), shipping partners and fulfillment centers, and Klaviyo (transactional emails).

Data collected: name, billing address, shipping address, email address, phone number, and payment information (credit/debit cards, digital wallets).

C. Customer Support Information

Purpose: assist with inquiries, resolve order and account issues, and provide after-sales support.

Source: collected directly from you via contact forms, email, or chat.

Shared with: Shopify Inbox, Klaviyo (customer email records), and customer support platforms (if applicable).

Data collected: name, email address, order details, photos or documents submitted for support, and your messages and communication history.

Minors

The Site is not intended for individuals under 16 years of age. We do not knowingly collect Personal Information from children. If you believe a minor has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share Personal Information with service providers who help us operate our business, including Shopify (store hosting and transaction processing), Google Analytics (website insights), Meta, TikTok, and Pinterest (marketing and ad performance), payment processors (secure payment), shipping carriers (order delivery), and Klaviyo (email notifications and marketing). We may also disclose information to comply with legal obligations or to protect our rights.

Behavioral Advertising

We use Personal Information to show you relevant ads across platforms. This may involve sharing data with advertising partners such as Meta (Facebook/Instagram), Google Ads, TikTok Ads, and Pinterest Ads, and using Klaviyo segmentation. Examples of data used include pages visited, purchases made, interaction with our ads, browsing behavior, and cookie and pixel data.

You may opt out of targeted advertising through:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Pinterest: https://help.pinterest.com/en/article/personalized-ads-on-pinterest
• TikTok: via the in-app "Ad Preferences" settings
• Digital Advertising Alliance: https://optout.aboutads.info/

Using Personal Information

We use your Personal Information to provide and manage our services, process payments, fulfill and deliver orders, improve our Site and offerings, provide customer support, run analytics and advertising, and send updates, promotions, and product information.

GDPR (EEA Residents)

If you are located in the European Economic Area, you have the right to access your Personal Information, request correction or update, request deletion ("right to be forgotten"), object to processing, and request data portability. Our legal bases for processing are your consent, performance of a contract, compliance with legal obligations, and our legitimate interests (such as fraud prevention, advertising, and analytics). To exercise your rights, email contact@maden365.com.

CCPA (California Residents)

If you reside in California, you have the right to request to know what information we collect, request deletion, request correction, and opt out of the sale or sharing of your personal information for advertising purposes.

We do not sell your personal information for money. However, our use of advertising cookies and pixels (such as Meta, TikTok, Google, and Pinterest) may be considered "sharing" — or a "sale" — under California law. You can opt out using the methods listed in the Behavioral Advertising section above, or by adjusting your cookie preferences. We will not discriminate against you for exercising any of these rights. To make a request, email contact@maden365.com.

Retention

We retain Personal Information for as long as necessary to provide our services or comply with legal obligations. You may request deletion at any time.

Automated Decision-Making

We do not conduct automated decision-making that produces legal or similarly significant effects. Shopify may use limited automated systems for fraud detection, such as temporary IP address or credit card blacklisting. These systems do not significantly affect your rights.

Cookies

Cookies allow the Site to remember your preferences and improve performance. We use functional cookies, performance cookies, advertising cookies, social media cookies, and Shopify-required cookies. For Shopify's cookie details, see https://www.shopify.com/legal/cookies. You can manage cookies through your browser settings.

Do Not Track

We do not alter our data practices when we receive a "Do Not Track" browser signal, because no uniform industry standard for these signals currently exists.

Changes

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or operations. Updates will be posted on this page.

Complaints

If you wish to file a privacy complaint, please email contact@maden365.com. If you are not satisfied with our response, you may contact your local data protection authority.